Delete my account
Deleting your LEILA account
Effective date: August 6, 2026
You can delete your LEILA account at any time — from inside the app or by email.
From inside the app
- Open LEILA → Profile → Settings → Account → Delete my account
- Confirm. Your account is queued for deletion immediately.
By email
Send an email to [email protected] from the address on your account, with the subject "Delete my account". We process requests within 7 days.
Requesting deletion of your data
You can request erasure of your personal data even without deleting your account. Send your request to [email protected] with the subject "Data deletion request". We respond within 30 days. Full details of your rights are in the Privacy Policy.
What we delete
- Your profile (name, date of birth, gender, photos, bio)
- Your posts, winks, group memberships and going-out history
- Your messages sent and received (removed from your view; the other party sees "deleted user")
- Your device tokens and push notification preferences
What we keep, and for how long
- Transactional records (subscription payments, receipts) — retained per Moroccan tax law (10 years)
- Encrypted backups — purged within 30 days of account deletion
- Content already reshared publicly by others (e.g. quoted messages) — untouched
- Records of Terms violations — retained for account-fraud prevention
Contact us
A question about deleting your account? Write to us at [email protected].